Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local suppliers.

Whatever may be the case, our guarantee of finest quality gifts and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular product, we may substitute with another product while ensuring that the look and feel of the gift is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the gifts upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers. There may be a slight difference due to the light effects.